We are now offering Curbside Pickup and Local Delivery only.
We apologize for this restriction to our online sales activities, but during this time we must focus our limited resources in support of our locally based customers.
Curbside Pickup - Requires an email confirmation that your order is ready. Please, do not show up in the parking lot expecting a pickup without having received a call or email from us. We are picking orders as fast as we can in the order they are received, and often must combine inventory from both stores to meet demand.
Local Delivery - Our website is configured to accept orders only within a 6-mile radius of each store (unless Curbside Pickup is selected). The delivery area includes San Francisco, Oakland, Piedmont, Alameda, Berkeley, Emeryville, Kensington, El Cerrito and Albany.
- Shipping charges are $7.00, free on orders above $79.00.
- Delivery is by Oakland based Piikup. Orders are delivered in Flax shopping bags or similar packaging.
- Schedule - We thank you in advance for your patience. Flax and Piikup are working together to get your orders to you as quickly as possible.
- Oakland orders placed by noon Saturday will be delivered by Wednesday, and orders placed by noon Wednesday will be delivered by Friday.
- San Francisco orders placed by noon Saturday will be delivered by Wednesday (we hope to add another SF delivery day soon).
Items not on our website - You may recognize that we have thousands of items in our stores that are not represented online. If you have a specific need (like paper), please send an email to email@example.com. You may also request to add to an order placed online by replying to the order confirmation email. We will then assist you with the product selection and facilitate payment with a secure link via email.
Fort Mason Center for Arts & Culture maintains a listing of Covid-19 relief resources for arts organizations. Visit their webpage here.